Last updated: April 2026
1. Information We Collect
When you submit a custom request, place an order, or contact us, we collect the information you provide: name, email address, phone number, business name (for wholesale inquiries), and any design files or artwork you upload. We do not collect payment card information — all payments are handled directly by Stripe.
2. How We Use Your Information
We use your information exclusively to process your order, communicate about your design, and deliver your covers. We do not sell, rent, or share your information with third parties for marketing purposes. Order details are retained for warranty and customer service purposes.
3. Third-Party Services
We use Stripe for payment processing and Resend for transactional email delivery. These services operate under their own privacy policies. We do not share more information with these services than is necessary to complete your transaction.
4. Cookies and Analytics
This site does not use tracking cookies or third-party analytics services. No advertising pixels are loaded. The site may use a session cookie for admin authentication, which expires when you close your browser.
5. Data Retention and Security
Customer data is stored securely and retained for as long as necessary to fulfill your order and honor your warranty. You may request deletion of your personal data at any time by emailing adam@flexifabrics.com. We implement industry-standard security measures to protect your information.
6. Contact
For privacy questions or data requests: adam@flexifabrics.com · Flexifabrics, Palm Beach, FL · +1 (561) 757-4447